While we try our hardest to make sure that everything goes smoothly, unfortunately sometimes human error can occur. If you have received your order and the item is either incorrect or damaged, then please contact us and we will to our best to correct

<table id="isPasted"><tbody><tr><td>While we try our hardest to make sure that everything goes smoothly, unfortunately sometimes human error can occur. If you have received your order and the item is either incorrect or damaged, then please contact us and we will to our best to correct this as quickly and painlessly as possible.</td></tr></tbody></table>

What if my items are damaged or defective?

Whilst we do not offer return due to the nature of our products, if you are unhappy with your purchase we will refund the purchase price of the product(s) purchased on www.wilkinsonsword.com, less applicable delivery charges, within 30 days of receip

<table id="isPasted"><tbody><tr><td>Whilst we do not offer return due to the nature of our products, if you are unhappy with your purchase we will refund the purchase price of the product(s) purchased on www.wilkinsonsword.com, less applicable delivery charges, within 30 days of receipt. We will not refund any duties or taxes that were imposed when the order was despatched to the recipient. For the avoidance of doubt, the foregoing does not apply to any purchases of product(s) made other than on www.wilkinsonsword.com.</td></tr></tbody></table>

I'd like to return an item

<table id="isPasted"><tbody><tr><td>Whilst we do not offer return due to the nature of our products, if you are unhappy with your purchase we will refund the purchase price of the product(s) purchased on www.wilkinsonsword.com, less applicable delivery charges, within 30 days of receipt. We will not refund any duties or taxes that were imposed when the order was dispatched to the recipient. For the avoidance of doubt, the foregoing does not apply to any purchases of product(s) made other than on www.wilkinsonsword.com.</td></tr></tbody></table>

Can I return an item for an exchange instead of a refund?

<table id="isPasted"><tbody><tr><td>While we try our hardest to make sure that everything goes smoothly, unfortunately sometimes human error can occur. If you have received your order and the item is either incorrect or damaged, then please contact us and we will to our best to correct this as quickly and painlessly as possible.&#xA0;</td></tr></tbody></table>

An item I purchased is faulty

Wilkinson Sword

Refunds & Returns

Where is my order?

I want to cancel my order

I want to amend my order